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Terms of Service

Last updated: 1 August 2023

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the britishenglishacademy.co.uk website (the "Service") operated by British English Academy ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Website Use

1.1 Account Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

1.2 Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lowercase letters, numbers, and symbols) with your account.

1.3 Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

2. Course Bookings and Payments

2.1 Course Fees

All course fees are listed in British Pounds Sterling (GBP) and include VAT where applicable. Fees are subject to change, but any changes will not affect confirmed bookings where a deposit or full payment has been received.

2.2 Booking Confirmation

Your course booking is not confirmed until you have received a written confirmation from us and have paid either the deposit or full course fee as required.

2.3 Payment Methods

We accept payment by credit/debit card, bank transfer, or other methods as specified during the booking process. All payments must be made in GBP.

2.4 Deposits

For course bookings made more than 4 weeks in advance, a non-refundable deposit of 20% of the total course fee is required to secure your place. The remaining balance must be paid no later than 4 weeks before the course start date.

3. Cancellations, Refunds and Changes

3.1 Cancellation by You

If you need to cancel your course booking, the following terms apply:

  • More than 28 days before the course start date: Full refund minus the non-refundable deposit
  • 14-28 days before the course start date: 50% refund of the total course fee
  • Less than 14 days before the course start date: No refund

All cancellations must be made in writing to [email protected]

3.2 Cancellation by Us

We reserve the right to cancel a course due to insufficient enrollment or circumstances beyond our control. In such cases, we will offer you a full refund of any fees paid or the option to transfer to another course.

3.3 Course Changes

If you wish to change your course start date or course type, we will try to accommodate your request, subject to availability. Changes requested more than 14 days before the original course start date will not incur a fee. Changes requested within 14 days of the course start date will incur an administrative fee of £50.

4. Attendance and Conduct

4.1 Attendance

Regular attendance is essential for successful language learning. Students are expected to attend all scheduled classes. No refunds will be provided for missed classes.

4.2 Student Conduct

Students are expected to behave in a respectful manner towards staff and other students. We reserve the right to exclude a student from a course in the case of serious misconduct, with no refund of fees.

5. Visa Refusals

If your visa application is refused and you cannot attend the course, we will provide a full refund of any fees paid, minus a £100 administration fee, provided you supply us with a copy of the visa refusal letter at least 7 days before the course start date.

6. Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of British English Academy and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of British English Academy.

7. Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by British English Academy.

British English Academy has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that British English Academy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

8. Limitation of Liability

In no event shall British English Academy, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service; and
  • Unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. Contact Us

If you have any questions about these Terms, please contact us at:

British English Academy
123 Oxford Street
London, W1D 2HG
United Kingdom

Email: [email protected]
Phone: +44 (0) 20 7123 4567

These Terms of Service were last updated on August 1, 2023.

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British English Academy provides quality English language courses for all proficiency levels. Our mission is to empower students with language skills for academic, professional, and personal success.

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+44 (0) 20 7123 4567

[email protected]

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